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Tag Archives: credit unions

Lessons in Core Technology, Integration, and Customer Security from the NAFCU Technology and Security Conference

Presentations at this year’s NAFCU Technology and Security Conference focused on a few key themes, which we came to imagine as layers making up a credit union’s IT environment, starting with a core system at the center, moving out to integrations with various other systems such as identity verification and account-screening services, and eventually reaching that all-important community, customers.

Connecting Branches to Back Offices for New-Account CIP Processing

We’re pleased today to¬†announce the availability of Accelerated Insight 2.0, the latest version of our real-time account-screening and identity verification service for financial institutions. A major new component of AI 2.0 is an optional extension we’re calling AI Workbench. This extension provides a live data feed of account-screening data from branches to the back office. […]

A Tale of Two Banks Pursuing Aggressive Growth Strategies

Imagine two banks that have decided to grow accounts aggressively. Bank #1: Open Now, Fix Later The first bank opens accounts for nearly anyone who enters the branch. Applicants walk in, meet with a banker, and walk out thinking that they have an account. Back-office processing for new accounts takes place in batch mode at […]

Cross-Selling is a Top Priority for Banks and Credit Unions in 2012

Earlier this year The Financial Brand published the results of its survey of 228 banks, credit unions, and community banks about the state of bank and credit union marketing. The survey asked these institutions what their top three marketing priorities were for 2012. The answers: Cross-selling, deepening relationships Loan growth Customer/member acquisition Obviously, answers 1 […]