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Tag Archives: branch

Connecting Branches to Back Offices for New-Account CIP Processing

We’re pleased today to¬†announce the availability of Accelerated Insight 2.0, the latest version of our real-time account-screening and identity verification service for financial institutions. A major new component of AI 2.0 is an optional extension we’re calling AI Workbench. This extension provides a live data feed of account-screening data from branches to the back office. […]

Customer Onboarding Still Needs Improvement

Banks have invested millions of dollars in branch IT and training, but all too often the customer onboarding process remains frustrating and error-prone. Take the example of a friend of ours who recently opened an account with a major U.S. bank. She visited a local branch to open a checking account. The branch staff were […]