Legal Notices

Trademarks

Dragnet Solutions is a registered trademark, the Dragnet Solutions logo is a trademark, and Accelerated Insight, Accelerated Insight Workbench, and Intercept are service marks of Dragnet Solutions, Inc. All other marks are the property of their respective holders.

Social Media Guidelines

Dragnet Solutions, Inc. encourages dialogue about its products, services, and initiatives. We welcome your thoughts and we’ll do our best to reply to your comments, but we won’t be able to reply to account service issues through Twitter or LinkedIn. Please do not submit any confidential or financial information to Dragnet Solutions via social networks. Your messages and posts on social networks are not always private and so you should only include information that you are comfortable sharing publicly. If you have a question about your account, please call the appropriate number listed on our Contact Us page.

We won’t respond to off-topic comments and replies. While Dragnet Solutions appreciates the exchange of ideas, postings should follow basic rules of decorum and common sense and should not be obscene, fraudulent, offensive or endorse or encourage criminal activity.

Twitter and LinkedIn are not owned by, or affiliated with, Dragnet Solutions. Because of this, Dragnet cannot control how information you post on these sites is used. Please follow the Twitter and LinkedIn links for information on their respective privacy, security or other policies.

While Dragnet Solutions encourages dialogue on social networks, the fact that information is posted there does not mean that Dragnet Solutions agrees with or endorses the content posted by others or ensures that it is accurate or complete. Nothing on this or any Twitter or LinkedIn page creates any agreement, endorsement, representation or contract by Dragnet Solutions.

DSi Privacy Vision

DSi is committed to the responsible use of information and protecting individual privacy rights. DSi strives to provide services to businesses, individuals, nonprofit organizations and government agencies that help reduce fraud, mitigate risk, facilitate more informed decisions, and make society safer, in ways that protect individuals’ privacy. We aspire to protect individuals’ privacy through the design of our products, by credentialing, monitoring, and auditing our customers as appropriate, and through other information security safeguards. We also strive to promote transparency through privacy principles and policies, and appropriate opportunities for choice, access, and correction with respect to personal information about individuals.

Data Privacy Principles

The DSi Data Privacy Principles speak to the personally identifiable information (PII), including sensitive personally identifiable information, collected, maintained, used or disseminated in connection with services offered by Dragnet Solutions, Inc. of 6 Hamilton Landing, Suite 220, Novato, California (hereinafter referred to as "DSi").

DSi applies these Principles to our domestic U.S. products and services where appropriate. In addition, other uses or disclosures may occur as required by applicable law, such as the Fair Credit Reporting Act and its state analogues ("FCRA"), the Driver’s Privacy Protection Act and its state analogues (“DPPA”), and the Gramm-Leach-Bliley Act (“GLB”). If the law requires or upon request of law enforcement, or, if necessary, to prevent fraud or to protect our company systems, these principles may not apply. DSi also, from time to time, may revise our Data Privacy Principles by posting changes on its Web site.

1. SECURITY

Data security is a company imperative. DSi strives to protect personally identifiable information that we maintain or disseminate, including through the use of appropriate administrative, physical, and technical safeguards.

2.  DISTRIBUTION OF PERSONALLY IDENTIFIABLE INFORMATION

DSi strives to provide additional safeguards for sensitive personally identifiable information, such as Social Security numbers and driver’s license numbers. DSi strives to limit the availability and access to full Social Security Numbers ("SSNs"), Driver's License Numbers and State Identification Numbers. DSi strives to protect the confidentiality of SSNs by limiting access to SSNs to certain legitimate and authorized users, such as: state, local and federal government entities; financial institutions; insurers; employers; creditors; debt collectors and other user types to which DSi may decide to provide such access. A limited number of public records may contain SSNs that are already available to the public and, if such public records are accessed through DSi services, our services may provide access to such SSNs. DSi prohibits the unlawful disclosure of SSNs. DSi also takes steps to limit the availability of Driver's License Numbers ("DLNs") and state identification card numbers.

3.  ACCURACY

DSi strives to accurately report information in its products. DSi also strives to accurately report information that it receives from its data sources. DSi recognizes, however, that reporting errors may occur and offers individuals opportunities, where applicable, to dispute and correct information that we report as discussed further in Principle 9 on Access and Correction.

4.  PROTECTION OF SOCIAL SECURITY NUMBERS AND DRIVER'S LICENSE NUMBERS

DSi strives to provide additional safeguards for sensitive personally identifiable information, such as Social Security numbers and driver’s license numbers. DSi strives to limit the availability and access to full Social Security Numbers ("SSNs"), Driver's License Numbers and State Identification Numbers. DSi strives to protect the confidentiality of SSNs by limiting access to SSNs to certain legitimate and authorized users, such as: state, local and federal government entities; financial institutions; insurers; employers; creditors; debt collectors and other user types to which DSi may decide to provide such access. A limited number of public records may contain SSNs that are already available to the public and, if such public records are accessed through DSi services, our services may provide access to such SSNs. DSi prohibits the unlawful disclosure of SSNs. DSi also takes steps to limit the availability of Driver's License Numbers ("DLNs") and state identification card numbers. 

5.  EDUCATION

DSi strives to inform its employees, users and the general public about appropriate use of DSi products and services. DSi strives to inform its users and employees about:

  • Privacy and security issues associated with DSi information products and services; and
  • The responsible use of personally identifiable information.

DSi strives to inform the public about:

  • The responsible use of personally identifiable information;
  • Measures DSi has undertaken to enhance privacy;
  • and choices available to individuals regarding information access and the ability to opt-out of certain products and services which utilize personally identifiable information.

6.  REPUTABLE SOURCES

DSi strives to acquire personally identifiable information from established, reputable sources in the government and private sectors. In support of this Principle, DSi takes reasonable steps to assess the reputation and reliability of its private sector data sources before incorporating personally identifiable information from the source into its products and services. DSi also strives to obtain assurances from its data suppliers that they have the legal right to license or sell the data to DSi.

7. NOTICE

DSi makes its Data Privacy Principles publicly known. DSi publicly posts these Data Privacy Principles on its Web site www.dragnetsolutions.com.

8. CHOICE

DSi will assist consumers in making requests of our public data vendors that their public information be corrected or be made not available. Public data vendors, some of whom aggregate data from thousands of sources, including government data sources, do not guarantee that all their sources of information can be corrected or made not available.

9. ACCESS & CORRECTION

DSi accesses public records and FCRA data through partnerships with leading data providers. DSi strives to provide individuals with a central point of contact regarding their questions about DSi and its commitment to the responsible use of personally identifiable information. DSi strives to direct individuals to our sources of public records and publicly available information to correct any claimed inaccuracies found in that data, and to direct individuals to consumer reporting agencies where such agency is the source of the information about the individual and where the individual seeks to correct claimed inaccuracies found in that data. Consumers who wish to dispute or review the information provided by a data source or FCRA agency to a Dragnet client should address inquiries to consumerinformation@dragnetsolutions.com, noting their name, address, phone number, email address, the name of the Dragnet client who requested the information, the location of the branch where the transaction occurred (if applicable), and the date and time of the transaction.

10. ACCOUNTABILITY

DSi supports accountability of information industry standards and practices, responsible and effective federal regulation of the data industry, and legislation governing the practices of all data providers. DSi also supports industry oversight and active engagement with the privacy community. DSi believes that strong privacy and information security protections are vital for an effective and trusted data industry.

11. ONLINE PRIVACY

DSi strives to protect the privacy of personally identifiable information obtained over the Internet and strives to apply our Data Privacy Principles and evolving standards to the online environment.

12. IDENTITY THEFT

DSi strives to prevent the acquisition of information from its products and services for improper purposes, such as identity theft. DSi believes that it is important that individuals who may have had their sensitive personally identifiable information acquired by an unauthorized individual be notified as follows: Where a state law requires notice, DSi complies with the law. In those states where notification laws do not exist, DSi follows its Information Security Breach Response and Notification Policy, which provides that affected individuals will be notified when sensitive personally identifiable information owned or licensed by DSi is acquired by an unauthorized individual and whenever DSi has a reasonable basis to believe the breach has resulted in, or there is a significant risk that it will result in, identity theft to the consumer to whom the information relates.

13. COMPLIANCE

DSi will obtain assessments from a qualified, objective, independent third-party, who uses procedures and standards generally accepted in the profession to assess DSi’s administrative, technical, and physical safeguards, as appropriate.