The Unbanked and Underbanked markets in the US continue to grow in importance. Unbanked customers have neither a checking account nor a savings account. Underbanked customers may have an account, but rely primarily on Alternative Financial Services such as check-cashing storefronts and pre-paid cards to manage their finances. The infographic below presents recent statistics about […]
The Importance of Risk Assessment When a consumer applies for a DDA account at a bank or credit union, the institution typically performs some kind of risk assessment to determine how reliable the consumer is likely to be. Will the applicant bounce checks? Will the applicant commit fraud? Will the account eventually be charged off? […]
This post is an excerpt of an article by Dragnet Solutions CEO Greg Cote for the WIB Directors Digest newsletter. The full article is available on the WIB site. Banks find themselves facing two daunting technology challenges: first, updating or extending legacy applications to take advantage of Big Data, faster analytics and mobile devices; and […]
Is empathy a reliable way of understanding customers? All too often, the answer is no, according to a recent study described in Harvard Business Review. The more managers strive to be empathetic, the more likely they are simply to project their own preferences onto customers.
This post is an excerpt of an article by Dragnet Solutions CEO Greg Cote for the WIB Directors Digest newsletter. The full article is available on the WIB site. Sometimes in business a feature or function dismissed as tactical or merely technical proves itself to be strategic — a vital tool for organizations to grow […]
We’re back from this year’s Western Independent Bankers Annual Conference for Bank Presidents, Senior Officers, and Directors. This year’s conference was held at the beautiful Grand Wailea resort in Maui. It was a great setting for conversations, presentations, and, of course, sunshine and golf. The theme of this year’s conference was Transformational Leadership. It was […]
Here are three questions that financial institutions and retailers should be asking themselves: How do you identify profitable customers at account opening? With customer expectations rising, how do you transform operations for better service and bigger profits? How do you enter new markets with confidence? We know these questions are weighing on organizations of all […]
GDS Link Enhances DataView360® Credit Risk Management Platform with Dragnet Solutions® Accelerated Insight Customer Analytics Integration
Updated Platform Provides Advanced Analytics from Dragnet Solutions to Cane Bay Partners VI, LLLP for Clients’ Loan Decisioning NOVATO, Calif., March 3, 2015 – Dragnet Solutions, Inc., a provider of real-time account screening solutions for financial institutions and retailers, announced today that GDS Link, LLC, a global provider of customer-centric credit risk management and process […]
EMERGE Conference 2015 CFSI/American Banker EMERGE Conference Hilton Austin Austin, TX June 10-12, 2015 We’ll be exhibiting in Booth #103 at this year’s EMERGE Conference in Austin, TX in June. If you would like to arrange a meeting at the conference, please contact us. BAI Retail Delivery 2015 BAI Retail Delivery 2015 The Venetian Las […]
Wishing everyone a wonderful holiday season!