Plenty of journalists write about the unbanked and underbanked markets, but how well do these writers really understand the hardships regularly confronting those households who are excluded from traditional banking and financial services? To help these journalists and others gain a better understanding of what daily life is like for many of the unbanked, the […]
We’re back from the CFSI/American Banker EMERGE Conference in Los Angeles. EMERGE is the new name for CFSI’s Underbanked Conference, an event dedicated to exploring the needs of households who manage their finances outside of traditional institutions such as banks and credit unions. We saw evidence of lots of innovation at the conference. For example, […]
Some of the brightest minds in banking will be discussing the unbanked and underbanked market at this week’s EMERGE Conference in Los Angeles. To remind our readers of the potential of this market, we’ve compiled this infographic.
Dragnet Solutions and its managed services provider Computer Services, Inc. (CSI) are aware of a critical vulnerability that has been identified within OpenSSL, called HeartBleed (CVE-2014-0160), which may allow unauthorized access to sensitive server data, including private encryption keys. Many Internet systems use OpenSSL to encrypt communications within applications. Dragnet Solutions and CSI have investigated […]
Without launching new mobile apps or remodeling branches, institutions can take immediate steps to help grow profitable accounts while reducing losses from fraud and charge-offs. Here are 5 steps for making business more profitable and less risky. Run the numbers, and understand the subgroups in your customer base. You’ve probably analyzed your customer base, know […]
Moving beyond Today’s IT Security Silos Can financial institutions make authentication more convenient and flexible for customers without sacrificing the rigor of the IT security? This question came up repeatedly at the recent BAI Payments Connect Conference in Las Vegas. Today, most institutions enforce different and limited authentication requirements for each channel: branch, Web site […]
Technology has changed dramatically over the past decade, but for many institutions, account opening has changed little since the advent of Check 21. As a result, institutions are missing opportunities to improve customer experience and operational efficiency. Read this white paper to learn how financial institutions can take advantage of recent advances in software architectures and scanning technology to make account-opening more pleasant for customers and more cost-effective and profitable for institutions.
We’re pleased to announce that we’ve just certified two Epson scanners, the TM-S2000 and the TM-S9000, for use with Intercept, our real-time ID document authentication service. We’ll be demonstrating the two products working together in Booth #313 at BAI Payments Connect next week in Las Vegas. (For more about Payments Connect, see the official Web […]
Dragnet Solutions, Inc. is pleased to announce that Jeff Sargent has joined the company as Eastern Regional Director of Sales. Jeff will be responsible for introducing Dragnet account-screening and identity verification solutions to financial institutions in the Eastern U.S. Drawing on his experience in the Alternative Financial Services (AFS) market, his work will include introducing Dragnet Accelerated Insight to institutions interested in serving the unbanked and underbanked.
Lessons in Core Technology, Integration, and Customer Security from the NAFCU Technology and Security Conference
Presentations at this year’s NAFCU Technology and Security Conference focused on a few key themes, which we came to imagine as layers making up a credit union’s IT environment, starting with a core system at the center, moving out to integrations with various other systems such as identity verification and account-screening services, and eventually reaching that all-important community, customers.